About Our Products

What types of outdoor power equipment do you sell?
We specialize in professional-grade outdoor power equipment including chainsaw bars and chains, hedge trimmers, leaf blowers, trimmer and edger parts, trimmers and edgers, and V-belts from top brands like STIHL, EGO, and DeWalt.
Are your products suitable for both professionals and homeowners?
Yes! We offer commercial-grade tools that meet professional landscapers’ demands while also providing options perfect for homeowners looking for reliable, high-performance equipment.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all your payment information.

Shipping & Delivery

Where do you ship to?
We ship worldwide from our warehouse in Glendale, Arizona, excluding some remote areas in Asia and other locations.
What shipping options do you offer?
We offer two shipping methods:
  • Standard Shipping ($12.95 USD): Delivered via DHL or FedEx in 10-15 days after dispatch
  • Free Shipping: Available on orders over $50 USD, delivered via EMS in 15-25 days after dispatch
How long does order processing take?
We process all orders within 1-2 business days before shipping.
Can I track my order?
Yes, all orders come with complete tracking from dispatch to delivery.

Returns & Warranty

What is your return policy?
We offer a 15-day return policy from the date of receipt if you’re not completely satisfied with your purchase.
How do I initiate a return?
Please contact our customer service team at [email protected] to begin the return process.
Do your products come with a warranty?
All our products come with the manufacturer’s standard warranty. Please refer to the documentation included with your product for specific warranty details.

Customer Support

How can I contact customer service?
Our dedicated team is available via email at [email protected]. We’re happy to answer any questions about our products, delivery times for your specific location, or any other concerns.
What are your business hours?
Our customer service team operates Monday through Friday, 9:00 AM to 5:00 PM (Arizona Time).
Where is your company located?
Our warehouse and headquarters are located at 5740 North 59th Avenue, Glendale, AZ 85301, USA.